Zeigler Ford of Plainwell Service

Jacob at the Ford side of it took good care of us and got me a good rate ended up driving home a 2018 Ram 1500 Sport black on black I love this truck exp that it's 4 wheel drive recommend these guys highly if your looking for better deals and wheels

DO NOT GO TO THIS SERVICE CENTER!!! 3 TURBOS IN 3 YEARS!!!! In 2021 I had issues with my 2015 focus turbo. Brought it in as it was still under warranty. They "diagnosis" it as a sensor that was not covered under warranty and I had to pay $330.00 for it. Did that and that did not fix the issue of my car loosing power/boost. Took it back for them to tell me it was the vacuum pump (which was covered under warranty) Had to pay an additional $100 for them to replaced that. The car still had no power so they finally were going to replaced the turbo! We get a rental car which was never cleaned had dog throw up in the back. Take it back they clean up the dog throw up do a quick vacuum and then douse the car in febreeze and give it back to us. Finally get our Focus back, my husband was driving it i

My husband and I stopped into the quick line today for an oil change. The young men working were polite and professional. Waiting are was nice and the oil change was very reasonable. Will definitely go here again!

Bought a car almost 2 years ago, get a flat tire in the middle of this past snowstorm. Go to change the tire and they didn't put a jack in the car. So I have a spare tire, and the pry bar to get the nuts off but no way to get the car up. Also had a problem with the screen on the car so I took it in, contacted the warranty company and they said they would need the shop to call, so handed the number over and the shop couldn't get through with 3 separate times trying to call for an hour each. Wasted 3k or maybe more on a warranty service that doesn't pick up the phone that THESE GUYS ENDORSE. The customer service is hit or miss which is terrible for a bunch of people trying to sell you something. Do not recommend.

I bought a 2020 Ford Fusion Hybrid from you guys in April. When I went to test drive it, the battery was dead. Matt jumped it and I came back to test drive it the next day. I liked the car and decided to buy it. Matt mentioned that if the battery acted up at all "they would take care of me." Well, a few weeks went by and sure enough it died on me. I didn't want to wait for an appointment, so I bought a brand new battery from AutoZone and set an appointment to have the Eco mode button looked at (wasn't working) and have the system tested for draws that would drain the battery. Well, when your service department looked at it, they said my brand new duralast platinum battery tested bad and it had to be replaced. I questioned this finding, but was told they could not proceed without replacing