A+ Auto Service - Summerville

Cannot say enough to how important customer service and relations and communication is with your mechanic and A+ auto is the absolute best! Whether you are going in for a tire rotation or oil change or something a little bit more invasive, you can trust them with your vehicle and they will take care of you like family! Gabe, the owner was absolutely amazing with helping figure out what our problem was with our car and taking his time to make sure that me and my family were safe when we drive! Ricky at the reception desk Is the absolute best at communicating and making sure that everybody knows what is needed and has all the details that you would absolutely need to know about your vehicle and service! If you need something done to your vehicle and you’re looking around for a auto service l

⭐️⭐️⭐️⭐️⭐️ I took my company work truck to A+ Auto Service in Summerville, SC, and they did an incredible job! 🚗💨 I was quoted a lot more by the dealership, but Gabe was able to get me a much better deal. They put new tires on my diesel Ram and took care of some maintenance work as well. I’m always cautious about who works on my diesel, but Gabe and the team made me feel completely confident. The truck runs smoother than ever. Highly recommend A+ Auto Service for honest pricing and quality workmanship!

This was my third visit in a row to A+ Auto, and unfortunately it confirmed an ongoing pattern. This is not an isolated incident. Each time, the main issues have been poor communication and very slow timelines, even when I’ve schedule an appointment ahead of time. I dropped my car off the week of New Year’s and was told it wouldn’t be looked at until the following Tuesday due to the holiday, which I completely understood. Tuesday came and went with no update. I called Wednesday at the end of the day and was told they got busy but would look at it Thursday and have an update by Thursday afternoon. No one called Thursday. No one called Friday. I called again Monday morning and was told someone would call me right back. No call before end of business. I was then told my vehicle had never b

This shop, specifically Alycia, went above and beyond for us. We are so grateful for the time and care they put into taking care of our car and going the most affordable route. I felt like I was talking to an old friend every time I spoke with Alycia, because of the care she showed towards helping us the best way she knew how. I will be recommending this shop to all of my friends.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue oil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable — but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday