Ace of Galveston

My truck was towed to their storage lot after an accident and they had the keys. When I went to get my belongings a few days later I immediately noticed fishing gear missing from the bed. I asked where my possessions were and they exclaimed they do not touch possessions or enter the vehicle - Today I was going through my box of items i removed from the truck and discovered they also stole the 6AH 20V batteries off my power tools. Left the tools but the batteries are gone. Missing several hundred dollars worth of my belongings.....absolutely insane.

The guy that's works there is no good. Terrible attitude and thinks somebody's scared of him. He wouldn't let me grab my mother's car cause she wasn't present. Mind you, he told her on the phone it was ok for me to grab it then switched up and said he never said that but he did. Even when I had the cash and her on the phone he still acted up. Don't do business with this man.

Worked with me. Everything was in my car as it was left. Made sure I left with my car. Very pleased with service. And car was in pleasant condition. No scratches. And secured well. Thank you

October 2025 - ACE Towing of Galveston – Beware of Hidden Fees and Dishonest Practices This company takes advantage of people during stressful situations. My husband was in an accident on September 29, 2025, and the next day we called to find out where the vehicle had been towed. Texas City PD informed us it was at ACE Towing of Galveston. When I first called, I spoke with John, who answered the phone unprofessionally and was difficult to understand, like he had marbles in his mouth. He told me storage was $22.85 plus tax per day. The next day, when I called back, I was told the tow fee was $150, when it was all said & done it was almost $500.00 for 4 days of storage. There is the daily storage charge of $22.85 and tax, a $35 “scene cleanup” fee, and later a $50 “notification letter” fee —

Used their services today. They were prompt and professional. Didn't need a tow. New battery. They jumped my car and sent me on my way. Thanks Devin.