Advance Auto Parts

They advertise free installation of batteries, called ahead to confirm and drove down from Springfield 25 miles away. I get there in the early evening and they say they don't do them at night because it's too dangerous. Why the hell inconvenience people by doing a changeup and failing to inform customers beforehand about the night restriction? Will never get my business again

Bought wiper blades for my vehicle, with the sign in the front that says "free wiper installation with the purchase of wiper blades" however after spending $60 on 2 wiper blades the workers stated they didn't know how to put the ones on that goes to my vehicle. What's the point of the advertisement when the workers can't fulfill what the company is supposed to be offering. False advertisement at its finest.

Michael Q. Was friendly and knowledgeable and helpful with the battery installation. Always satisfied with the service at this store. Would highly recommend services.

I came in to exchange my battery under the 2 year warranty. I got the battery back in January. Liv was super helpful and was in the process of exchanging the battery. She asked Jorge G. The Parts Sales Manager how to go about it in the system. After confirming she could exchange it based on the warranty disclaimer. Jorge stated he “had to test the battery due to policy and that even if it comes back good he’ll still swap it”. I stated “why not just swap it if you’re stating it’s up to your discretion and I’ve never had to go through that step”? And he raised his voice saying “he had to cause of policy and asked if that was clear enough”. I’ve never had that as part of the process, as I am a long term customer with various battery warranty purchases here at this very location. We went throu

Don't shop here I was just in there and the employees were very rude, I asked for putty to do a paint correction on my car instead of clay bars, the employee directed me to where the product was and when I walked away I heard them talking about me and how I was "in the wrong place" if your going to talk smack about the customers you should at least wait for them to leave the store before being so rude! 1:12 pm 9/23/25