Advance Auto Parts

I had a great experience today thanks to Joseph. Top notch in customer service. He was so knowledgeable and helpful when Safelite would not take accountability for messing up my Elantra's electric system. Joseph truly helped me and I am so very happy that my car is back running the way it should. Joseph is THE BEST!!!!

This store is managed and operated by the very best customer oriented people I've ever dealt with. Very friendly and customer oriented focused. 5 Stars to all the employees working there.

I WILL NEVER SHOP ANYWHERE ELSE! Shop assistant Joseph helped me figure out how to get the correct gaps on my spark plugs and offered to change them for me infront of the shop unprompted! Took him ten minutes what I was planning to take 3hrs to do with my limited experience. He walked me through the process as well so I can change them next time! Ive been anxious about this for weeks but determined to DIY it after bad experiences with mechanics and cant thank him and Advance Auto enough for really supporting the community and helping make budgets stretch in a time when paying for car maintenance and repairs is hard for most people! God bless yall and youve won yourself a life long customer!

Just buy online. This used to be a great store with helpful employees but has turned into a nightmare with managers that belittle anyone that disagrees with them. In my most recent experience, I was overcharged for a part that was on sale on their website. I called the store the day I bought it and asked if I could come back in and get it price matched/reimbursed for the difference. The employee said that they can definitely do that, but the manager is the only one who can price match so I’d have to come in another day. I went in two days later and the manager was having a boys club hangout at the counter and when I explained the price discrepancy, he gave me every excuse in the book. It started with him telling me that’s not the price online, then when I pulled it up, he said they don’t

Came into the store last week, helping a friend whose car I had just jump-started. We thought she might need a new battery, but Landon and Devin behind the counter were very helpful--they tested the battery, determined that it was still fine, and helped by cleaning the corrosion off of the terminals and installing felt covers. Great service by these two young men. Thanks!