Advance Auto Parts

Many thanks to the kind person that helped me with my van battery yesterday, and that walked outside to make sure everything was OK. It was really kind, and I appreciate it.

Helpful staff...and a solid selection of many assorted automotive related parts. Decent prices and easy access.

Today I had an outstanding customer service experience at Advance Auto in James City. Will helped me pick out a new gas cap for my vehicle which was showing an error code. I was helped with the diagnostics for free when my dealership was asking for $179 just for the diagnostic. I feel really helped and I really appreciate the politeness of the people who work there.

Incredible experience. I had an emergency where my brake caliper was locked up, after being harassed by the manager at AutoZone for attempting to repair in the parking lot, the guys at Advanced helped me and even let me use their tool cart. They were friendly and helped me out. Arther would periodically check on us while we were fixing it to assure we had what we needed and Seth and Mrs. Peggy helped us out with parts and finding the right tools. I'm 3 hours away from home and they literally saved the day. Thanks Guys

I was just driving by and thought that it would be a smart idea to buy new windshield wiper blades because mine were making a sound. So I stopped by Advance Auto Parts for help and I am glad I did. Arthur was the sales associate who helped me and he was perfect! What a great guy! He knew exactly where to go to get the right blades for my car, explained prices very well, answered all my questions, was quick, saved me money, and even put on the blades for me. All done within 5-10 minutes. I would highly recommended this Advance Auto Parts store to anyone looking for anything car related, especially for those people looking for windshield blades. And if you are there, try to have Arthur help you because he’ll make your trip there a great one! :)