Advance Auto Parts

Ordered parts(bushings) and made the mistake of paying for it before it arrived. Manager stated paying beforehand ensures that the supplier ships. So i did it.  Now that the part can not be used because the entire "control arm" must be replaced, so I go back to get a refund on the item I never picked up. First they can't find the parts that I ordered. 10 Mins later they find two of them but not the others. Therefore I'm told they can't give a full refund because "they" can't find the remaining parts that "they" ordered. The entire time I have receipt in hand, and they know that I didn't pick them up, however I must drive back from SC to NC when the store manager gets back from vacation due to their lack of tracking. I'll follow up with how this plays out.............Never pay before the

​Kisha was absolutely amazing. She went above and beyond to help me find the right parts. I'm so grateful for her expertise and willingness to go the extra mile.

Carl N. did a great job getting me a new battery for a work truck extremely quick. He was knowledgeable and friendly and i was in and out of the store in less than 10 mins. Thank you!

Has a lot of items one can use for their cars but just still needs but sales "BOTTOM-LINE "

Went to another location further from my home. The local one has lost credibility with me. This location was clean, stocked and has attentive employees. I'll return to this location in the future.