Advance Auto Parts

Placed an order door for some parts for my Jeep. Walked into the store, I was greeted right away, told shem I was.there for an order got items instantly and off I went.

My best friend was in a jam tonight and I was 30+ miles away. He said his check gauges lamp came on. He said the battery voltage was low, I told him to get to the nearest advance to have the alternator and battery checked. As I suspected the alternator had failed. The store did not have one in stock for this vehicle but another one locally did in Waukegan. I showed up with that alternator and tools and we got to work. Riley and Ethan went above and beyond tonight. Riley was instrumental in helping us get the vehicle back on the road and didn't have to come out and help in the cold but glad he did. Awesome guys and this level of customer service is rare anymore. Thanks again gentlemen!!

Riley, was professional when it came to assisting me. I came in with a engine misfire, and he took the time to help me understand the codes that my car was experiencing, recommended the correct parts for the fix and was very polite, professional and courteous. I appreciate Riley's professional assistance and I will be back!!

I was in last week for rotors and pads. The manager Ryan and the entire staff were across the board awesome!!! This is why I have gone here for years and years and will continue to do so. While my parts were getting picked EVERY single staff member checked in with me to see if I was waited on including the parts drivers. Customer service is the best!

Ordered my parts online got a good discount for doing so and when I got there I was in and out in under 5min..good quality parts at a good price especially if your order online