Advance Auto Parts
Somerville, MA · Auto parts store
- Address
- Advance Auto Parts, 196 Somerville Ave, Somerville, MA 02143
- Phone
- (617) 623-0803
- Website
- stores.advanceautoparts.com/ma/somerville/196-somerville-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
- Status
- Closed · Opens 7:30 AM
Advance Auto Parts is an auto shop located in Somerville, MA. It is one of 59 auto shops listed in Somerville. Its 4.2-star rating is slightly below the Somerville city average of 4.4 stars. There are 10 photos associated with this location.
About Advance Auto Parts
Your local Advance Auto Parts at 196 Somerville Ave in Somerville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard®... More
Hours
| Saturday | 7 AM–9 PM |
Customer Reviews
I called desperate for a battery. I was finally able to get AAA to give me a jump and I dashed over. They were extremely friendly and helpful. They put in my battery and made sure it had a good connection. Great service and kind people! Fast to boot!
5-star service! A huge thank you to Jillian for helping me out with a new battery today. She was knowledgeable, efficient, and made the whole installation process seamless. If you need help with your car, ask for her!
Jillian was an absolute pleasure to work with, she went above and beyond to help me in my time of need and had some of the best customer service I have ever experienced. She is an incredible employee and is a bright shining star in that office! Thank you, Jillian For helping me out in my time of need!
Do not buy batteries here; they will screw you out of the deposit. Bought a car battery and tried to return the old one to get the core charge back. They gave me some nonsense about not being able to process the transaction and refused to do it.
I have the receipt — this was a clear sale of a non-working product. I paid $140 for a bulb they confirmed as the correct fit for my car. The bulb they gave me did not work at all. I have the receipt as proof of purchase. When I returned to the shop with the non-working item and the receipt, the staff refused to refund, replace, or properly test the product, and showed no willingness to take responsibility. This is unacceptable, unprofessional, and deceptive. Customers deserve honest products and basic accountability — I will be seeking a chargeback and filing a formal complaint if this isn’t resolved. Do not buy from this place unless they demonstrate the product works in front of you.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.