Alden Collision Center

Fairhaven, MA · Auto body shop

Rating
3.0/5
★★★☆☆ 3.0
Reviews
4
Rank in Fairhaven
#27
of 28 shops
City Percentile
4%
rating percentile
Address
Alden Collision Center, 6 Whalers Way, Fairhaven, MA 02719
Phone
(508) 999-3300
Website
www.aldengmc.com/Body-Shop?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing

Alden Collision Center is an auto shop located in Fairhaven, MA. It is one of 28 auto shops listed in Fairhaven. Its 3.0-star rating is slightly below the Fairhaven city average of 4.3 stars. There are 2 photos associated with this location.

About Alden Collision Center

Alden has two franchise automotive Sales & Service Dealerships located on the same property. The longstanding Alden GMC which has been in business since 1991 and the somewhat newer Alden Mazda since 2011. We specialize in repairing all GM makes... More

Customer Reviews

★★★★★ 5.0 C. Glass · Jan 2025

I don't write many reviews but felt compelled to write this one. My car had over 8k in damage, but you can't even tell now. Panel alignments: perfect, 3-process paint: perfect, dealing with insurance: seemless. When I noticed months later something else wasn't working, Anna dealt with insurance again to cover it and they fixed it. The employees seem to take pride in their jobs and are therefore excellent at them. Car looks brand new!! They are skilled professionals. I wouldn't go elsewhere.

★★★★★ 5.0 J. Marshall · Jan 2023

Great People, Great Service No one wants to have to go to a collision center to get their car worked on, but life happens. My Honda coupe was backed into, had a major dent behind driver’s door, just nicking the door. Brought it here and could not be happier with the whole process. Anna N. the manager, as well as Leo are friendly professional down to earth people. She explained the process, set up my rental car (which I picked up and dropped off there-no rides needed – very nice) and answered all my questions. She even provides her number to text for vehicle updates. Communication was excellent. Of course people are only part of the equation, the actual work was also excellent. My car is black, the paint was a perfect match, the rear quarter panel looks just like it should, gaps, spacing, d

★☆☆☆☆ 1.0 Ashley Delaney · Oct 2023

STEER CLEAR! I chose them because they were listed on the GMC website as a certified collision center. First of all the lady in the office is very unprofessional. She made me feel very uncomfortable. In the waiting room you can hear her yelling about her lunch break. From the beginning I had to chase them for answers. They never gave me updates. I was always told they would find out and get back to me and they never did. When I picked my vehicle up after being repaired they parked it so close to the building! And that was the side being repaired. I tried hard to look it over and make sure everything was good before leaving but I trusted them too much and the stress of my daughter being in the car got me. When I got home I saw that the wheel that was supposed to be replaced was damaged! And

★☆☆☆☆ 1.0 Miah Harris · Nov 2024

Terrible service! My van took 3 weeks to do a poor job fixing the bumper! Paid for inspection that was done while my car was being worked on, battery was disconnected!! Was supposed to be done upon completion!! When I picked up car the horn was not working!! They left it unhooked!! DO NOT WASTE your time and money on this awful,overpriced scam of a repair shop

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto body shopAuto bodywork mechanicAuto dent removal serviceAuto glass shopAuto paintingAuto sunroof shopAuto upholstererCar detailing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.