All City Towing

I would give it zero stars to be honest. Unfriendly staff, I asked for a breakdown of the charges they didn’t give it to me. After I payed my car was given to me dirty outside and the inside. Like show professionalism! I know it’s a business but like at least be friendly. Also the car wasn’t dirty so it’s unfair that now on top of the fees I payed I have to pay for car cleaning. I’m a college kid and have many things to pay!!! So please be PROFESSIONAL!!!!!!!!!!!!!!!!!

I am not sure what people expect from a Towing company, but All City Towing was very helpful, professional and informative. My daughter was in an accident and her car needed to be towed. All City was called and they showed up very quickly. Driver #1090 (Cole?) was very professional and gave us ample time to collect our stuff from the car, informed us about what to expect. He was very fast, but not rushing us with our car. He knew about our car and how it should be towed (on the flatbed). Next day, Brandy in the office was also very helpful and informative. Most people bother to give reviews when something goes wrong, but All City Towing was very helpful and provided a great service for us. It is never a fun thing to need a towing company, but I would highly recommend them.

Fraud company just figuring out ways to fraud Americans. This company is a scam. Who makes people wait 3 hours outside of a tow yard to get their car back and charge them $150 to get the car after hours? They towed my car at 7pm and then wants to charge a) a fee to get it out after hours or b) a fee to pick it up the next day and hold it over night. What kind of policy is this, we don't even have a chance and will be disputing this with everything and the news. We called the company at 9 and have been waiting outside the tow yard for three hours and still no show it's midnight...

Terrible experience. They lied about pricing and wait times every single time I called. Showed up for my girlfriends car and they said it would be 3 hours when there wasn’t anybody waiting there and a staff person literally standing by the gate that “couldn’t help us”. They told us to come by after she’s done with work instead which is midnight when originally we were told they close at 5pm and we could be helped when we get there. We would’ve planned around this if told the honest truth upfront. Worst part is we were told $150 originally then it suddenly changed to $360 when we got there. Very much hate dishonest business and would give zero stars if possible.

I had an excellent experience at this location today. They were quick with getting all the paper work and letting me collect my belongings from the car. Logan was very helpful, quick and so kind!