Arabella Health & Wellness of Fairhope

My Father was a patient here for respite care last week. My Mother and I pulled him out after 36 hours. Live cockroaches! One jumped out of his trash can the size of a small car. The aide had changed his room before we arrived because she even saw a roach near him in the previous room. Social worker gave a lame excuse about tree cutting being the culprit. Meanwhile, the room looked unclean with beat up walls and junk old furniture. Bathroom right out of a gas station. No towels, washcloths, and nobody had attempted to even wash him up a bit. We had to help him brush his teeth and comb his hair. After MANY conversations about his diet and the fact he had intestinal trouble, they served him fried chicken and black-eyed peas! And his pill cup had a constipation medication in it that he absol

Let me start by saying,im not staff an am not getting compensated for my review. I came into the facility as a hospice patient on respite. I was terrified because of the reviews. But from the second I arrived at the facility I was treated with kindness an compassion. My needs were met promptly an would not hesitate to return to the facility if the need arises. I just want to thank everyone who was involved with my care.

I wish I could give this disgusting scarey place a triple zero- 000!!! BEWARE OF THIS HORRIFIC ESTABLISHMENT! Sadly, my dear mother received the most negligent & worst care possible here! When she was admitted here, she came for simple rehab after hip replacement surgery. She didn't even have a sacral wound at all on admission! She was living at home independently & she was mobile. She developed a sacral wound under their care. They didn't turn her every 2 hrs as ordered. They also didn't bathe her for a 7 consecutive days! She begged for pain meds for a week! the nurse kept telling her she was waiting on the doctor to order them. When we had our conference with the doctor & asked him about this, he stated " I filled this order 8 days ago". My poor mother layed there in pain & was only g

I just spent a month here recovering from Osteomylitis. I have nothing but great things to say about this facility. The staff are excellent and met my needs every single day. The nurses were fantastic and treat the patients so well. Even the food was excellent. I'd like to thank everyone there for their kindness, professionalism, and hard work.

I have been here for 3 years and although I complain sometimes the nurses are wonderful they go above and beyond for there residents and i always get my medicine on time . Everyone does a great job but i must say my favorite nurses is Samara and Ginny. Also we have a new Avtivity lady and her name is Pamela she has been doing such a great job also including room visits when we don't come down ..This is my home .