Arbor Oaks Terrace Memory Care Residence

My wife has severe Alzheimer's Disease (cognitively "Severe", but she is joyful and social). I finally realized I couldn't keep her safe and healthy at home and checked her in at the very nearby Arbor Oaks Terrace facility Sept. 17, 2025. Starting Nov 4, I began to be hit with discoveries at Arbor Oaks that dismayed and infuriated me. They are unable to manage, and failures in care go undiscovered, unaddressed, and then result in no consequences when reported and verified. The first hit was discovering that my wife's bed was stripped for a laundry day and left bare for at least two days, She was sleeping on the bare mattress until I discovered it. She was not given her thyroid medicine over half the time. Despite my reporting that she is prediabetic, she was fed what they call a Norm

From the moment we walked in, the facility felt clean, calm, and welcoming. The staff was consistently friendly, kind, and very helpful, which made a big difference for our family. You can tell they truly care about the people they look after. We’re grateful for the compassion shown here.

The facility was clean and professional, while also comfortable and welcoming. The staff really seem to care about their guests and seem to put them first. I’d highly recommend this place on customer service alone. The staff are willing to answer any and all questions you may have, and truly strive to provide excellent service and care.

Such a wonderful facility I always enjoy my visits seeing my family members taken care of so well by the staff! Everyone is so helpful and kind

Beautiful, and clean facility! The staff makes everyone feel at home at us family’s at ease!