Atlantic Tire & Service
Durham, NC · Tire shop
- Address
- Atlantic Tire & Service, 5412 S Miami Blvd, Durham, NC 27703
- Phone
- (919) 941-0712
- Website
- locations.atlantictireonline.com/durham/?utm_source=gbp&utm_medium=organic&utm_campaign=sitelink
- Status
- Open · Closes 4 PM
Atlantic Tire & Service is an auto shop located in Durham, NC. It is one of 477 auto shops listed in Durham. Its 4.3-star rating matches the Durham city average of 4.4 stars. There are 10 photos associated with this location.
About Atlantic Tire & Service
Atlantic Tire & Service is your one-stop tire and auto repair provider. You will find a team that specializes in providing an exceptional customer experience and going the extra mile to ensure you and your vehicle are completely cared for. Simply... More
Hours
| Saturday | 7 AM–4 PM |
Customer Reviews
Best service I have ever experienced! Barry helped me out tremendously with my vehicle's axle replacement and leakage fix, and went above and beyond with communication with the warranty company to ensure quick service and timely updates. The entire team was very welcoming and communicative whenever I stopped by or called. If you want top-tier service with great communication, Atlantic Tire is the way to go!
I had my car towed to this location to find out what was going on with it. I spoke with Tim and he coordinated and communicated what next steps were and what I should expect. I was able to get a diagnostic on my car within a couple hours of having no appointment and all I needed was an oil change. I was able to pick up my car and the entire process was very seamless, informative and affordable.
Scheduled a state inspection and marked on my booking that I would need to use their shuttle service. My work is less than a mile from this location but it was a cold day. I arrived and was told they actually only do that if they have people available but maybe they could drive me in 45 min-one hour. I said I am super close and need to be at work. After going back and forth, I said okay well then I’m just going to take my car and leave cause I need to get back to work. Finally they said they would drive me. They called a few hours later and said my car was ready. When I asked if someone could pick me up before 5pm when work is over they said “I highly doubt we’ll have anyone available.” I could’ve fought more but decided to just have my coworker drive me. If you are going to offer the serv
They charged 146$ for diagnostic but when I asked for diagnostic report, they said oh we did the diagnosis only for the headlight as your headlight wasn't working properly and din't check anything else. If they had told me that their diagnosis wouldn't cover the engine diagnosis and also that no diagnositc report would be available, it would have been honest atleast. They used to be good but now a days they seem to be dishonest.
I’ve been using this shop regularly over the last few months, so this was pretty disappointing. I recently brought my car in for a noise issue and approved a CV axle and control arm replacement. The work itself was done, but when I went back and reviewed the invoice, the pricing really bothered me. I was charged $319.28 for a Duralast Gold CV axle part. Afterward, I looked it up and found the exact same Duralast Gold axle at AutoZone for $88.99, with the same lifetime warranty. I understand shops mark up parts, but charging more than three times retail without saying anything upfront feels excessive. To be fair, not everything was unreasonable marked up. The MOOG control arm they installed retails for about $151.99, and I was charged $221.85 for that, which seems like a normal markup an
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.