Auto-Lab Complete Car Care Center of Jenison

Chance had it that my wife pulled into auto lab due to an engine light on her dash display. Since we were steps away from auto lab I checked their website where customers rated satisfaction overall very high. I went in and explained the issue to Matt, he came out, took a look and determined it was a system reminder that was not reset from the last oil change. He reset it and we were on our way in minutes. I will be taking our vehicles to auto lab from now on. Very honest people!!

I went to this place because of the reviews and they weren’t wrong! The workers were very nice (especially Ron!). My windshield wiper fluid wasn’t spraying, and they fixed it right away. I’m just a girl in college on the opposite side of the state, so I really appreciated that they were honest, helpful, and didn’t try to scam me. They got me in fast and I highly recommend going here!

They gave me an 8 o'clock appointment and took me in right away. They did a good job on my front end alignment and made me aware of an issue with my rear axle. This was my first experience here and I was very pleased with their service, their nice waiting area and how I was treated. I plan on trying them out with my next repair service when it comes up.

These guy ls took advantage of me. Told me I had the wrong part for me car when I didn't. And over-charged me for them to weld my exhaust. Do not come here if you're a women. They will make you feel stupid. They also had under cover cops around. That may or may not relate to them directly but is a huge red flag, especially when they ask you if you were followed. Overall they act nice, and over charge.

This was the most knowledgeable and personable shop I have ever been to. I went in for an oil change and have left a lifelong customer. They respectfully listened to my concerns, explained details I didn’t understand and looked into issues I was concerned about without making me feel ridiculous. I have been (unhappily) going to dealerships for years to have my vehicle serviced, but after this, I will not go anywhere else. If you’re looking for respect and an honest price, you will have found your vehicle Dr too.