Auto Lab Libertyville

I recently moved to the area and hadn’t found a go to garage yet. My trunk latch suddenly broke and I couldn’t drive with it stuck open. I commute an hour round trip for work every day, so I needed help fast. I first called the Jeep dealer and the experience was awful. The person on the phone was short with me and said they didn’t even know if they could look at it the next day. When I dropped the car off, the employee barely made eye contact and gave almost no instructions. The next day they quoted me $1,600. Thankfully I called Auto Lab. From the first phone call they were polite, personable, and didn’t rush me. They gave me a fair quote and even offered to pick my car up from the dealership. I was blown away by the communication. They sent text updates while working on my car, which w

As a newer customer, we’ve taken multiple cars to Auto Lab over the past year for oil changes, diagnostics, and maintenance. I especially appreciate that they provide a free rental car while mine is being serviced. It gives me the flexibility to keep my day moving while the work is completed. They provide fair quotes, perform quality work, and make the entire process comfortable and straightforward. We’ll definitely continue bringing our vehicles here for service. Thanks Auto Lab!

I brought my new (pre-owned) car to Auto Lab Libertyville for a full inspection, and I couldn’t be happier with the experience. From the moment I walked in, they were professional, friendly, and clearly knew what they were doing. The inspection was incredibly thorough they didn’t just give me a quick checklist, they took the time to explain what they found, what mattered now, and what could wait. What really stood out was the honesty. No pressure, no upselling, just clear facts and solid advice that made me feel confident about my purchase. They answered all my questions patiently and treated me like they actually cared, not just another customer passing through. If you’re buying a used car and want real peace of mind, this is the place to go. Auto Lab Libertyville earned my trust, and th

i am extremely happy with the service i received at auto lab. after visiting several mechanics in the past, this is the first time i have truly felt confident, respected, and genuinely taken care of. as someone new to the area, i had heard great things about their team, and they absolutely lived up to their reputation. dana promptly scheduled my appointment, carefully listened to all of my concerns, and was completely transparent throughout the entire process. the communication from the team was exceptional. they sent detailed text updates that included photos, pricing, and clear explanations of what was wrong with my car. those small touches made a significant difference and gave me complete peace of mind. it truly is the little things. even when dana was unavailable to answer follow up

I brought my car in to Auto Lab for an oil change. As part of their inspection, they recommended new tires (car had 40k miles) and provided a quote. I brought the car back a month later and they changed the tires at the quoted price. Altogether, I found Auto Lab to be transparent, honest, and professional. I would recommend them to anyone looking for a good car care company.