Autobell Car Wash

I went to the AutoBell in Garner today to get my car cleaned after a long road trip. Apparently when you pay $40 AutoBell thinks this is clean. My steering wheel was left sticky, it appears they barely vacuumed my driver side floor, my driver door, console area and gear shift area weren't even touched. I can’t even believe I left a $5 tip. No tip again! They were not even busy; I was one of 3 customers. I have received better service when there are 30 customers.

I’ve been here four times and the service is consistently bad. My car was still dirty, and when I pointed it out, the guy said he “got to whatever he could” and told me to come back another time because he was busy with other customers. Apparently I don’t count as one. Won’t be returning. Plus, you missed out on a $50 tip.

$40 for interior and exterior is a lot when you’re leaving my car like it wasn’t vacuumed or cleaned. It took them like 10 mins to clean the whole thing. Seems like the guys are rushed. Maybe better training or more staff could be helpful.

I bought the Superpoly process wash for $35.99, added the inside interior shine for another $14 and then added a $10 tip before going. So after tax it was around $65. Needless to say, you can tell by my photos that I was a little preemptive with tipping. The kids working there didn't even look at what I bought because when I went back to my car, I asked if they did the interior shine. Oops, nope. I didn't notice the crappy vacuum job until I was down the road at the gas station. Oh, I also noticed that they didn't ask me for a fragrance so that was never done which I really wanted because it is my wife's car and I am picking her up from the airport tonight so I thought it would be a nice surprise. "Surprise! I kinda got your car detailed?" When I noticed this, I responded to their survey w

I want to start by saying that my goal in leaving this review is not just to bash the team. I’m hoping that constructive criticism will lead to improvements in the quality of service overall. I usually get my car detailed at home and pay exponentially more for the service. Yesterday, I decided to have my truck cleaned here. I spent $40, plus an additional $20 tip (which I wasn’t thrilled about having to pay in advance, but I can overlook that). There were entire areas that were completely missed. I didn’t expect anywhere near the level of detail you get from a professional detailer, so my expectations were already low. I would’ve been happy with just a quick vacuum and wipe-down. My biggest issue was the lack of attention to even the most obvious details. In short, I walked away feeling