AutoZone Auto Parts

Gloucester, MA · Auto parts store

Rating
4.8/5
★★★★★ 4.8
Reviews
18
Rank in Gloucester
#10
of 45 shops
City Percentile
59%
rating percentile
Address
AutoZone Auto Parts, 201 Gloucester Crossing Rd B20, Gloucester, MA 01930
Phone
(978) 559-0052
Website
www.autozone.com/locations/ma/gloucester/201-gloucester-crossing-rd-b20.html?cmpid=LOC:US:EN:AD:NL:1000000:GEN:9333
Status
Closed · Opens 7:30 AM

AutoZone Auto Parts is an auto shop located in Gloucester, MA. It is one of 45 auto shops listed in Gloucester. Its 4.8-star rating is above the Gloucester city average of 4.7 stars. It ranks #10 of 45 auto shops in Gloucester. There are 3 photos associated with this location.

About AutoZone Auto Parts

Get car and truck batteries, brakes, oil, wipers, and more at AutoZone at 201 Gloucester Crossing Rd B20. Battery issue? AutoZone will test and charge your battery for free. Got a check engine light on? Get it checked for FREE with the Fix Finder... More

Hours

Saturday7 AM–9 PM

Customer Reviews

★★★★★ 5.0 John Nasser · May 2025

I needed a new battery as mine was on its last leg. I purchased a new one at AutoZone and was going to replace it myself. However, Ali S. offered to install it right then and there. Sure! He was kind, quick and did a great job. I was very impressed and thankful for the great service! I was on my way home in 15 minutes. Thanks again! I couldn't add a new review, so I just added to my first review above. So 3 months later, I have second car that also needed a new battery. My first one was replaced by Ali in my 4Runner. I went back to this store because of the great service I received the first time. Low and behold, I dealt with Ali again and he installed this battery as well. He's super kind and helpfull as is their whole staff. My 2 experiences here have been excellent! I'll always come to

★★★★★ 5.0 J H · May 2025

Robbie, the Store Manager was great! I went in for a replacement battery but couldn’t find the exact one that was in my car. They were able to find an equivalent one. He then offered to change it out for me, but I said the car was at my house. So, he offered to come to the house and change it out for me! He did that in under 5 minutes and took the old one away. I really appreciate him going way above and beyond any expectations. He couldn’t have been nicer and more helpful. It’s this type of genuine care thoughtful customer service that I haven’t seen from any business in many years. Robbie got it right for sure; and a lot of people could learn from him.

★★★★★ 5.0 DJ Brown · May 2025

Robbie K the store manager and Ali S were very helpful when my battery died. Helped boost my car and went the extra mile by actually taking apart some of the components under the hood to get to my battery (2013 Ford Escape). Can’t recommend them enough. Fair prices and above and beyond service. 10/10

★★★★★ 5.0 Laura Colette · Mar 2025

I have been into this new store two times in 3 weeks. Both times I was unsure and worried about being 'stupid'. Neither was for big things but old experiences. The first time, the gentlemen took time to go over different battery starters with me so I paid for what I needed not for more. He also offered to charge my battery if I brought it into the shop. This is above and beyond behavior. Yesterday I went in to see if they could replace a headlight bulb. I had googled it and it didn't look hard but I was still reticent. Robbie, the manager, had the time and was willing to change them for me (we both agreed the other would go out in 3 months max). He found a couple of 'gotchas' that they youtube videos didn't find and quickly put new bulbs in and we tested all the other lights. During m

★★★★★ 5.0 Mary Spittle · May 2025

I went to this AutoZone to purchase windshield wiper blades after I had a horrible experience at a competing auto parts store in Gloucester, Advance Auto Parts. The staff of two young men didn't even acknowledge my existence when I stood at the counter looking for help. I left and went to AutoZone and was treated very efficiently and courteously by the staff there. What an incredible job the two people who helped me did. I highly recommend staying away from Advance Auto Parts and only deal with competent staff at AutoZone. Five stars!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeCar accessories storeCar battery storeTool rental service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.