AutoZone Auto Parts

BUYER BEWARE❗️DO NOT PURCHASE 2019 Nissan Altima refurbished alternator from either Autozone in San Marcus The manager on duty at this location along with a man, I think his name started with an O. We're incredibly rude. I came in at 1:30pm on 2-4-2026. I was told several times I could not return a defective part I purchased from them. I had to get the auto shop that put the part in my car on speaker for them to start listening to me. The auto shop sent over proof that the part was in fact defective. The entire time I was treated less than human. They wouldn't even look at me. They were just talking to each other right in front of me about me. I said the answer several times to the question they were asking one another & they still blatantly ignored me like I wasn't even there. This is ho

My daughter is in college and had a dead battery this morning. The door opened for this store, 3 minutes early. She goes in and speaks to the associates about her warranty as she purchased the battery last year. The Latino male was understanding and helpful but the Aryan male had an attitude. They told her that her information was not in the system. She called the Schertz location where she bought the battery last year. It was in the system and every AutoZone has access. I know because I worked there 10+ years ago. She travelled to Kyle and received the help she should’ve received at this location. I called and spoke to Eddy (said he was manager) only to be hung up on as he stated he was going to talk with the associates to get their stories. San Marcos and New Braunfels have frequent and

Stood in line for 15 minutes and not one employee came out and they saw me standing there dont waste your time here go elsewhere

Needed new wiper blades. We were greeted when we walked into the store. Then Aiden L. quickly picked out the right blades and even installed them for us! He was very knowledgeable, and so friendly.

Eddie is absolutely amazing! My car battery died, and he went above and beyond to help me out. He found the perfect replacement battery, got me the right tools, and even explained everything clearly. Super knowledgeable, friendly, and patient — he really saved the day! AutoZone is lucky to have him.