AutoZone Auto Parts

I went to AutoZone in Somerville today and purchased a brake light after being notified by the police that one of my brake lights was not working. A pleasant gentleman by the name of Will helped me. He sold me the bulb and actually installed it for me with the assistance of another gentleman named Alfred. He not only installed the broken bulb but also put in the other bulb figuring the other one would probably go soon, too. He was very courteous, kind and patient and when I offered to pay him something he refused. I was very impressed with both he and Alfred for being so helpful and nice. These guys were terrific and I would recommend this place because of them and the great service I received. Thanks Will and Alfred. You are the best!

Will provided excellent customer service. He took the time and helped me with an issue I was having. He was very professional, courteous, and went above and beyond to assist me. I would highly recommend this store.

Big thank you to managers Will and Ana for helping me with my headlights this morning. They are truly amazing and knowledgeable in their work. Wish I could give more than 5 stars!

1/29/2026 around 6:45 20+ year customer and I was in the store today for a few items. 1 ⭐ review so hopefully this review gets the attention it deserves. Witnessed an employee, William, come into the store in front of me smelling heavily of marijuana (I think he just smoked up in his car). He started yelling at other employees and generally making a scene. I thought he was going to start a fight with someone in the way he was marching around the store cussing and saying "see what happens". The store was quiet and everyone was looking at the floor hoping he would leave them alone...seemed to be a regular occurrence with him. He clocked out around 7 PM and you could see all the tension fall away from the other employees as he left. I worked and managed retail for 8 years before switching

Went in to buy a replacement battery. One of the cashiers, Lorenzo was super helpful and friendly. However on my way out one of the other cashiers made fun of the way I speak.