Avis Car Rental
Chester, VA · Car rental agency
- Address
- Avis Car Rental, 12312 Rte 1, Chester, VA 23831
- Phone
- (804) 768-1641
- Website
- www.avis.com/en/locations/nam/us/va/chester/v8c?utm_source=google&utm_medium=gbp&utm_campaign=avis_gbp
- Status
- Open · Closes 2 PM
Avis Car Rental is an auto shop located in Chester, VA. It is one of 72 auto shops listed in Chester. Its 4.0-star rating is slightly below the Chester city average of 4.2 stars. There are 2 photos associated with this location.
About Avis Car Rental
Begin your trip with Avis Car Rental in Chester. Our well-maintained fleet features luxury models, SUVs, electric cars, and vans that will suit your plans, from weekend escapes to business travel. Count on attentive service and a seamless process to... More
Hours
| Saturday | 8 AM–2 PM |
Customer Reviews
I’m not sure about the negative reviews from previous experiences but both individuals who work here, were extremely kind. The woman was helping a customer to my right and was extremely thorough and kind to the customer. The male who helped me was extremely kind and held good conversation. My rental was cleaned and ready for me within 5 minutes of being served. Thank you for great customer service!
Beyond excellent location!! I can not understand ANY complaints with this location as the staff are AMAZING!! Do not be fooled! Service is what this location embodies in whole. They are professional, clear, and respectful WELL beyond any expectation. My preferred location by far. Any negative reviews, I assure you are the error of the customer, not the staff. This location is the type of location Avis/Budget should aspire for all of their locations. Keep up the great work!!
I recently rented a car from this location and it was my first car rental experience. I have no complaints! The owners were very professional and nice. The rental we were given was very nice and great on gas which was a plus. The car was clean and smelled great. Would definitely recommend this location and rent from them again!
It was extremely easy to rent the car through Costco, and I did it literally minutes before I headed over to the rental location. Avis was also ~10% less expensive than the alternatives. Lastly, the host at the location was extremely nice and the drop off procedure at the airport was quick and easy.
I have rented vehicles with this place MULTIPLE times and have always used my debit card. The woman at the counter wanted to tell me I could only use a credit card because I’m under 25. When I have never had to at multiple locations and this specific location more than once. She then proceeded to tell me my License with Veteran status wasn’t valid because I didn’t have a physical military id??? The point of the new ID is so I DONT have to carry my military id. Terrible customer service and won’t be going back. Seems like a money game to me.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.