Avis Car Rental

In short, I will no longer be an Avis or Budget customer in the future. Let me tell you about my recent rental experience. I recently rented an SUV for about less than a week. Yesterday I attempted to return the vehicle during the hours corporate customer service had informed me the rental office would be open and operating. I was told they would close at 6PM only for me to stop by and discover the office was closed with no option for after hours return. I was forced to hold on to the vehicle for another day with no accommodation for the discrepancy. When I returned the vehicle this afternoon, with about a half tank of gas, I was told by the desk that the refil fee would be $10 dollars a gallon. I decided I was going to refill the tank completely full and would bring the vehicle back. I ca

Avis left a voicemail 1.5 hours before my reservation and told me that they did not have a car available and that I would have to find another car on my own. I had made the reservation 1 month in advance. When I called back, the location refused to help find me a car. When I asked for a manager, they took my number and said he’d call back — he never did. My advice: NEVER rent with Avis, especially the location in Conshohocken, PA.

Came in to rent a car. Service was organized and fast!!! The workers were friendly and helpful with my questions. Would definitely recommend 100%

We normally rent from Avis so it’s extremely unfortunate that this location does not have the same standard as others. Unfortunately, we were left stranded due to this location. We had a reservation for 10:30am pickup which when we showed up the entire location was dark and doors were locked. We waited 30 mins and no one ever showed up. Sadly, I called the Avis number on the door and they have no way of contacting the owner or investigating what happened. Their advice was just to knock on the door and wait around unfortunately this is not an acceptable solution. Now all other rental car agencies are sold out in the area and we are out of luck.

I had the absolute best experience renting a car from Alex at Avis Budget. From the moment I arrived, Alex made the process smooth, quick, and stress-free. He was professional, friendly, and made sure everything was handled with care and attention to detail.