Avis Car Rental

Avis has to be the WORST car rental company we have In Murfreesboro. I’ve never seen such unprofessionalism and indifference with Enterprise or Hertz. My boyfriend reserved a car for 2/25 for an 11:30am pickup. In the day or two leading up, he received a bunch of ‘we look forward to seeing you on 2/25 11:30’, right up until the morning of 2/25. We ride over there at 11:30am and the dude behind the counter says they have no vehicles available until 5pm. My boyfriend asked him why no one reached out to him to let him know and the dude says ,’oh, no one called you?’ What kind of mess is that? YOU should have called! We had to be out of town by 5pm so had to very quickly come up with a plan B. My boyfriend did initiate a refund by calling customer service. The issue is why this fool at the pla

I would not even give this one star. They rented me a Camry on Nov 28th, 25 in Murfreesboro tn. It had a cracked windshield and a small bit of body damage. It was documented in my paperwork but I went back into office to complain about it but the kid said it was still drivable. I turned it in the next morning in another state, ft Lauderdale airport, and pointed out the damage and showed him my paperwork where it was documented. I have now gotten 2 separate bills for damage to the car that I have had to fight to get it taken care of. I didn't do any damage to this car and have documentation. I will never rent from them again. I am angry because you send out bills without even checking your rental agreement with documentation of previous damages

I had a pretty standard experience with Avis. I was thankful this site was open on a Sunday, when I needed the vehicle I was renting. The transactiont to pick up the car was smooth and easy. Customer service at pickup was also great. The car's TPMS light kept coming on. The car was driveable and semi clean, however. When returning the car, the customer service was NOT great. I was told I could've used the drop off box for the keys instead of coming inside. All in all, while Avis has the best prices, you really do get what you pay for.

We are in the middle of a rental. When we picked up the car there was 1/4 of a tank of gas. The next morning the tire sensors showed low tire pressure on all 4 tires. This is the 2nd rental in two weeks. The previous rental, we had another issue with the check engine light coming on. See photo. We probably won't use this location again.

Beware!! No body here knows what ti do. Poor training and Absolutely zero customer service!! Absolutely amazing waste of resources. System wouldn't allow me to create an account so the couldn't rent me the car i have reserved and the employee refused to call management for help. I spent $25 for the Uber to get here. Left me Absolutely stranded!!!