Avis Car Rental

Had a confirmed reservation for over a month, got 2 confirmations calls before, multiple emails as well and then called the day before we were supposed to get the truck telling us they had given the vehicle away and wouldn't be providing service. They then refused to try to get us a replacement despite already paying, now I have to fight for my money back from the bank and then. Worst rental company existing and wouldn't recommend to my worst enemy

I was told by 2 separate Avis Customer Service Reps that I had to drop off the car during office hours. As a result I didn't have a ride home and had to pay $60 for a Lyft. I got out of the car and BAM right there was a drop box for keys. The rep inside was chill and attentive. No complaints there. The office was oddly full of plants in various states of death and decay. 4/5 stars. It was the least stressful part about renting from Avis.

Great selection for vehicles, very helpful employees. Owners are kind and knowledgeable with everything we needed.

We had a great experience renting from this location and will likely rent again in the future. The vehicle was very clean and in great condition. We opted to bump up our vehicle class to drive a hybrid since out trip was long distance. I'm not sure why some reviewers had an issue with the debit/credit card policy; it's detailed very clearly in the rental agreement.

Aaron went above and beyond to accommodate me picking up my rental despite my own challenges to be there at my scheduled time. He stayed late after their closing time to make sure I could get my car and was incredibly helpful and professional throughout the whole rental process.