Bayshore Pennsville

We only deal with Paul and sam in the parts dept. They are honest and very knowledgeable. Seem like part of the family!

This is the most honest Ford Dealership I have experienced. Maybe I should say the "only honest" dealership. They never tried to upcharge me or do any unnecessary replacements or maintenance on my car. I have 2 cars and they recommend things and gave me all the details to be able to make an educated decision.

Didn’t diagnose car and is still trying to collect diagnostic fee. We brought in our car having told them the codes that were read and parts that were replaced by our mechanic to try and resolve our issue. We clearly explained that our mechinc replaced the parts and the code continuted to come on so they removed them since our orginal parts were not faulty. We even gave them the invoice that listed which parts that were replaced. They kept the car the full day only to then try and call us back and have them replace the parts we already told them did not resolve the issue. Person from service department was extremely rude when we explained to him again that the parts were already confirmed to not be the issue. He then tried to argue with us that those parts were the issue and tried to imply

Three years ago, I meticulously researched a Ford truck and even had a mechanic conduct a safety inspection. However, just 100 miles after the inspection, my brakes failed, putting me in a perilous situation. Although the Pennsville dealership where I sought repairs wasn't involved in the initial inspection, they happened to be nearby when I needed assistance. Unfortunately, they retained the brake parts, impeding my ability to pursue action against the mechanics responsible for endangering my life. Reflecting on this incident over the years, I've been puzzled by the dealership's actions. It seems the simplest resolution is to refrain from purchasing another Ford truck once I'm finished with this one.

Friendly neighborhood dealer, very efficient and easy to do business with.