Benchmark Transmission & Auto Care

Was driving on 1 when my transfer case and rear differential decided to turn themselves Liquid Metal. Had the car towed to Benchmark and they had a full diagnoses in a few hours. Mitch was very straight forward and explained the repair. Unfortunately, my car was under warranty from the dealer and had to tow it back home. Really wish I would have been able to get the car taken care of there. I appreciate his time and Middletown is lucky to have Mitch for transmission needs!

Benchmark Transmission is top notch! I had back to back issues with my and my wife’s cars, one of which was caused by another shop in town, that required dropping them off unannounced. Mitch and the team at Benchmark were able to quickly diagnose and fix the problem, ensuring both cars were safe to operate. I will for sure be returning as a customer whenever I need work done on my vehicles!

Took my car to Mitch , called me to pick up I took it there for a whining noise he said he drove it didn’t hear it even told me he power brakes my car in the parking lot ? Nothing wrong with it tested everything no problems he did tell me I had a mount that needed replaced but tranny was fine , here I am a week later back at another shop transmission I’d gone pump is bad ! Good diagnosis Mitch 👎

If you want it done right, at a fair price, and professional service, THIS is the place. Mitch was helpful, professional, and courteous from start to finish. I can’t say enough and there aren’t enough stars to put on a review!!! Had a transmission start to go on a 2018 Suburban, and left it in the lot on a Sunday after speaking with Mitch on Friday. I did not expect them to even get to it on Monday since this was not scheduled or anything. Got a call Monday with diagnosis, estimate, and an expected completion date. He called a few days later to update me on the progress and even confirmed it would be done sooner than initially expected. The rebuild included road testing, and the odometer proved that was done sufficiently. The bill came in just a bit lower than the estimate. I had

I took an axle shaft to Mitch and his crew. All I needed was a bearing retainer pressed on, and they were able to do it quickly and efficiently, and then didn’t even charge me for it because it “ only took 10 minutes” That tells me all I need to know about this business. I would definitely trust them with any car repair I needed. These guys are honest and definitely want to help you out.