Bob Pulte Chevrolet Service in Lebanon

The tech who took my car was the nicest man. I enjoyed chatting with him. Super friendly! I also enjoyed chatting with the desk service rep. Both are good assets for your company.

Blake, the service Advisor was outstanding. The repairs on my diesel truck were Completed ahead of the expected time and under the estimated cost. I cannot thank Blake and the Diesel Technician at Bob Pulte Chevrolet enough. Honest and friendly service. I cannot recommend more highly.

Quick and easy communication. Had 7 preventative maintenance jobs performed and they had my truck back to me in the same day. These technicians definitely know their stuff!

It seems like getting a simple oil change and tire rotation is a big deal. I made the appointment weeks in advance. But once there, they seem to really try to discourage you from waiting for the service. Telling me it could take hours when I can go to a local Jiffy Lube and have it done in less than 45 minutes for the same service. I could understand this if I drove up with no appointment, but it’s never the case.

Service department is pretty useless. Have had issues on multiple occasions. Last on i called to schedule service for transmission. Get there on the appointed day and told that oh you were on a recall list and i was never called. Plus when i called to make the appointment i was in the car and asked for a text confirmation of appointment which i never got. Got there and we was told i would be without a vehicle for a week basically. Whats is the point of making an appointment if your vehicle isnt even going to be diagnosed for 3-4 says plus repair time. Needed to have oil, brakes and transmission service. Seems like a rather incompetent service department. If you need an oil change they do an ok job on that, but why pay the over priced dealership p[rice for an oil change **edit** It was as