Brett Wyatt Agency

They can get you a policy in a quick hurry but dont keep it long. You can make three years worth of payments on time every time. Be a safe driver with no tickets or claims filed and the guy who answers the phone over there will speak to you however he feels like. The companies they do business with are some of the worst there are. First Chicago has some terrible ratings. I’m glad to be done here and wouldn’t recommend this low budget agent with their low budget attitudes to anyone.

Idk what was up with the other reviews. My opinion is quite opposite. This insurance is cheaper. These people care. They are amazing. They have called me to help make a payment. They are a smaller business so you know all your money doesnt just go to commission. I advise you to look into them if your getting insurance.

Everyone in the office is incompetent and incapable of performing normal tasks. They do not pay attention to detail and do not care for any of their clients. They are the bottom of the barrel insurance agency and you are better off doing business with literally ANYONE other than them.

I recently used the Brett Wyatt Agency to try and help me find the best possible price for car insurance and was sorely disappointed with the companies etiquette and service. I was moving forward with what I was told was the best policy they had found until I noticed an error in the contract I was sent. I called the company again to try and get the contract information corrected and immediately received quite a bit of push back. This information they got incorrect, mind you, was due to them not asking questions necessary to get their paperwork completed correctly. However, I was repeatedly told that it's not their responsibility to ask the necessary questions to complete the paperwork properly. It is instead my responsibility to give them the information they both do and do not ask for. I

This agency is absolutely horrible! The only positive thing I have to say is that the receptionist was nice when she answered the phone. I have been with this agency for a few years and when it came time for my homeowners insurance to be renewed, I was told to contact the insurance company myself. Why am I paying your company a fee if I am doing the work?!?! My homeowners policy was almost canceled due to their lack of communication. Because of their lack of communication, I contacted a different agency and received a better quote then what this agency got me. I guess I should thank them for than. Anyhoo, I HIGHLY recommend you going elsewhere if you're using this agency and to turn away if you're looking for a new agent. Signed - VERY DISSASTIFIED CUSTOMER!