Jim's Big Tow Service

I’m a single mom to a teen boy. I didn’t have much of a frame of reference on tow services- until the last 2 weeks. When your car is broke down, no man to call- it’s a stressful VULNERABLE feeling as a woman. My car broke down at a QT. Jim’s (driver was Jim) was there in 10 minutes! I couldn’t believe how fast, professional & kind the driver and man who answered were, and less than $120. The price and service quality were shockingly GOOD. Which rarely happens anymore. Why this matters. 2 weeks ago: my son wrecked his car leaving church on a Wednesday night in December. He hit black ice. Went over an embankment. It was freezing. My son was shook up. His first bad accident was bad & the airbags went off. I rush to him. He was ok thankfully! I used roadside assistance through State Farm and I

The truck arrived before the estimated time and the driver was very professional and did a great job. The dealership mentioned it was glad Jim's Towing was bringing the car in because the drivers knew what they were doing and did a great job.

A-MAZ-ING service from my initial call until my vehicle was delivered to its destination. During the first significant snow for the year I needed my son's jeep towed for mechanical issues. Needless to say the tow industry was having a very busy day. I would have never known by the kind, even toned, helpful service I received. They were honest about their availability but didn't hesitate to add my service to their long and growing list. When I called back for an approximate time to coordinate with the mechanic shop they could have EASILY been annoyed but they were again extremely kind, understanding and helpful. Matt was the tow truck driver. As promised, he called when he was on his way and showed up when he said he would. When he arrived, it was around 6pm, dark and so cold. I knew his da

Jim came and towed a car from the garage. It was a very tight fit and he was cautious. He did a great job! He was quick to arrive after I called and got started right away. Thanks Jim!

I feel like Tow companies get a bad rap so I want to make sure this company stands out! I was involved in an auto accident and the city of Lee's Summit is contracted through Jim's. The young man from Jim's who pulled up to the scene, the very first words out of his mouth were "are you okay, ma'am"?" He reminded me to take the garage door opener and doubled checked that I had my handbag before taking the car. I would have left both if it wasn't for him! When I had to go clean the car out on their lot- they were very accommodating with meeting me up there on the weekend. The gal working in the office was so sweet and patient. I hope I never need another tow again but if I do, I'm calling them!