Budget Car Rental

Ashley and Travon are amazing to work with. They made my day with a smile and worked with me through the whole process very detailed and answered all my questions. Will definitely be back.

Got rental recently for an out of town trip. Travon did great making sure it was clean and ready for me. Ashley and DeAnn did great with going through paperwork and answering all my questions. They were very easy to work with and extremely friendly.

The most horrible customer experience I’ve ever had in my life, none of the people I’ve spoken to have no idea of what I was asking and my question was is: correct address for the drop off location. I was getting disrespectful and no help at all. The car I got was ready dirty and very noise.

The rental office charged me over $120 in late charges, despite my returning my car on time. Because I was returning my car from a different location, the attendant said she needed to "confirm my rental with the other location", and then did not process my return for several hours, leading to the late charges. Budget Rental needs to resolve this charge, this is a completely unprofessional and unacceptable way to treat customers. Really disappointing.

Miss Ashley is my favorite rental lady. She always walks through everything with me and makes sure i get what i need. Always going to come back. They do a great job.