Budget Car Rental

Highly recommend them! Absolutely fabulous. I needed a rental car and they went above and beyond to help me with my situation. They have earned all my rental car business now and in the future. Five stars across the board. Exceptional customer service and experience! I am now referring them to all my friends co workers and family!! Thank you!!

This rental situation has been an absolute nightmare. The owners charged our card, even seeing that the EIGHT HUNDRED dollar charge had gone through our card. They just kept insisting the card was declined. The owners kept leaving the whole situation and leaving a young girl to take the brunt of all of this. They would not even make a call to the company they rent cars for to try to help us resolve this. Saying it is our responsibility to reach out to the 800#. So I did. They also have not helped. We have had to get the fraud department involved. This company is a nightmare, they know NOTHING about customer service and they should probably look into some business where they don’t have to deal with the general public. Not to mention their lobby is absolutely atrocious.

This rental car company is ridiculous. They tried to charge my credit car for a rental car that I returned the next day for additional days!! Luckily my credit card company flagged the first erroneous charge and declined it. I received an e-receipt with the wrong drop off time and I called the 800 number and then called the location. The young woman who answered said she would call back and has not. The gentleman who is normally there is always very nice and pleasant but this experience has been awful. Never again will we rent from this location.

TERRIBLE EXPERIENCE!!!!!!!! The young lady who works there is so rude and unprofessional. The Budget branch took my money, issued a confirmation, and then told me that they had no cars. The branch offered no solution and kept my money. The representative then invited me to come to her place of employment to obtain her name and refused to tell me who she was because I wanted to report her and the incident to the Budget corporate office. I am not sure why she would invite me to the building, but I had better things to do with my time like ACTUALLY RENT A CAR FROM A COMPANY THAT ACTUALLY HAS THEM AFTER TAKING MONEY AND PROVIDING A CONFIRMATION! DON'T USE THIS COMPANY!!!!!!!! THEY ARE FRAUDULENT AND ARE TAKING HUNDREDS OF DOLLARS, HOLDING ON TO THE MONEY TO INTEREST, AND THEN REFUNDING THE MON

I would steer clear of this rental agency, no matter what you do! They aren’t a car rental agency, they have ZERO cars for rent. Isn’t that the purpose of a car rental place? Lol! This is the second time that I’ve tried to use them and the day that we are picking up the car, I show up and they have no cars available. Last time, they didn’t have any available either the day I show up. They should close the doors and not take any more reservations if that’s the case. They’ll say that they called you to tell you, but I have zero missed calls and I’m on my phone for a living, so I would know if I missed a call or not. They just tell you whatever they can to get you out the door. So I’m not sure what they are doing in business.