Budget Car Rental

I waited in line at Budget for over an hour. They refused to come out and look at the car with me and note any damage because they "didn't have time." I went and looked at the car and the seats were covered in grease. I went back inside with the keys and asked for a different car, they said they didn't have any (despite helping kther customers), so I asked him to cancel my contract. Instead I was charged and emailed a receipt for $82, including fuel charges, even though I never took the car. I could not get any help resolving this, so I'll be disputing with my credit card company. I'm a regular traveler and rented from this location several times, but will never give Budget or Avis my business again.

I give only 4 stars because I was given the wrong information. When I called to reserve a car, I was told I would only have to put down I deposit then, pay the full amount when returning the rental. When I was in the office to receive the vehicle, the associate said I have to pay the full total plus a deposit before receiving the rental. Even though I felt indifferent about the situation, Budget Car Rental offers the lowest prices in town!

Very poor service. After making a reservation, you arrive at the location to pick up the car, and they don't have any. We called customer service, and they didn't help. 0% recommended. They waste your time.

Budget is withholding my stuff. This has been the most unprofessional business I have ever dealt with. From being told Visa Cards are no longer accepted to being asked to bribe someone, to not being told how to retrieve my items that are being illegally withheld by budget. This is the worst company you can ever deal with. Legal action will be taken.

Jeff always goes above and beyond to supply reliable cars for my work and leisure needs. I go out of my way for this office only due to how responsive and helpful Jeff has been.