Caliber Auto Glass

Bad communications. Last technician stopped installation since wrong windshield was sent and damaged things (broken clips and scratches to paint) which he did not disclose that was not found until the correct windshield was installed by the new technician. Was on hold trying to explain the situation and no one ever contacted me back from the company. Brand new car which is very upsetting. Caliber needs to talk to me to get this resolved. Im the customer, I’m not theirs. The second tech was good.

After booking an appointment with this company and paying them in advance they failed to show, and failed to communicate a request to reschedule. I called them to ask if someone was going to show up for this appointment, and I was only told then they needed to reschedule. I was told the next day or the following was available. Upon getting home and calling back to reschedule for the next day, I was told not available and it had to be pushed out to two days later, leaving me without the use of the vehicle until then. I’m sure they are a decent company and probably do good work, but this was a shite experience.

Technician was very pleasant, let me know what the process entailed and how long it would take. Also explained their excellent warranty. The company were great to with with, gave me plenty of notice and reminders for the actual appointment. Did not take long and now I have a crack-free windshield! So happy with the service and convenience.

I can’t say enough great things about all of the people I interacted with at Caliber. Tyler was very communicative and efficient about my windshield replacement from end to end. It was an extremely easy process and I highly recommend this company! They were more reasonably priced than competitors, which was also a plus

I chose Caliber after my windshield cracked from a rock that hit my car on hwy 44 coming home from a Cards game. It’s a really new car and i was concerned about what was involved with replacing it and recalibrating it. Caliber was one of several glass companies suggested by my insurance company. I chose Caliber based on other reviews that were really positive and everyone was highly satisfied with the work. I can now add my review too. The service was stellar. I work a lot and it was great that i got updates about my appt as texts. I was also really impressed that they were able to come to me! I fully expected to have to drive to their shop which would have been fine. But coming to my house made this repair effortless on my part and i really appreciate that. Jake was the technician who h