Caliber Collision

If I could give 0 stars as a review I would. I came to them because I figured they were a good honest reputable body shop and well I have dealt with them before on another vehicle of mine but it didn’t go good the second time around. I took my wife’s jeep in for an insurance job do to an accident she was in. After they had fixed it I had to take it back a couple times because things kept popping up that were not done right like paint, door latches and electrical issues, as I took it back they would fix the issue and at one point they told me that they had went through it thoroughly and checked the things they fixed to make sure I wouldn’t have to keep coming back. Well I don’t think that was the case because I still went back after they told me that. The last thing that occurred was my tai

This was the worst experience I’ve had with a repair shop. I previously had work done here and decided to give them a second chance, which turned out to be a mistake. My vehicle arrived with no check engine light. When I picked it up, the light was still off; however, shortly after driving away, the check engine light came on and the vehicle began to feel as though it was in limp mode. Additionally, I discovered that my RGB light wiring had been cut, and a panel underneath the vehicle was improperly secured with staples, which is completely unacceptable. I returned the vehicle to the shop. They corrected the RGB lighting issue but refused to take responsibility for the check engine light, stating that it was not their fault. They advised me to take the vehicle to the dealership at my own e

This is the place to go to when you need repairs. I thought my car was done for, but Caliber restored my car so it was like it was never hit.

The whole repair went as smoothly and efficiently as I could have hoped. I was especially happy with how well they color-matched the section of my car that needed to be repainted. I would highly recommend this shop.

Previously the Gold Standard, now just a shell of it's former self. So little care for their customer, work incomplete, and very slow. Their processes used to be quick, transparent and effective. Now, it is down to just churning out cars faster so they get paid. I personally will be searching for a new body shop which cares. Used Caliber many times and recommended to family, now, I will tell them to avoid it.