Camping World - Huber Heights

I would have given them a lower score if I could. Worst service department, and management that I have ever seen in a company of this size. Once they get your money you are on your own good luck with that. When they find out you are interested in a camper they will call you multiple times a day to help encourage the sale. However, if you need their help with an issue good luck getting anyone to return your call. I have had 2 return calls out of over 10 message left over the past year and a 1/2. Bought a brand new camper from there and had major interior condensation issues the first time I took it out. Ruined the insides of all cabinets and countertops. They would do nothing I had to fix myself. Next time I took it out same issues from ceiling and walls. Air not draining properly and ceili

Stop in after seeing a camper online. Dealer(Matt) was more interested in showing us more expensive units. After finally getting our point across to what we wanted to see, he takes us to the unit we wanted to see. At the unit he tells me they can't keep them on the lot. " Best sellers ". We did look at a unit beside to compare. He told us he could run the numbers to compare. Then he asked how much we would be putting down. I told him zero. I could see right there he was done with us. He said he had to get the manager and that would take a little bit. There was only 2 other people in the store at the time. He comes back with a payment plan 2 times the price on their internet advertising. And that was with money down. When I said we was not putting money down he turned and walked away from

Made an appointment month in advance for service when I get there and drop it off, they tell me it’ll be another week and a half before they can look at it. I think that’s crazy but what other choice do I have so I drop the unit off and I leave it a check on it 10 days later have it started on it check on it again yes they are working on it. I found the issues they have to contact the factory to turn the warranty claims in now this is a brand new unit just bought from Camping World several hundred000s of dollars I call back five days later to check on my unit they say I’ve not got authorization to repair I called Thor motorcoach factory. There is no warranty claim turned in on my unit. I contact the dealership. Of course they have been caught now so they said they will start working on my

The Service Department never picks up the phone .. you definitely have to call all day even sometimes all week for them to get someone to take ya call... I recommend use the app.. I'll try that today to see how that goes. for the most part they do a good services once you get a hold of them...

DON'T DEAL WITH HUBER HEIGHTS STORE! We took our KZ toy hauler RV there on July 31,2025 after severe hail damage while in Colorado. We were told 3 WEEKS to fix it. It sat there 4 weeks before the parts were ordered. I have proof for all I'm saying! All parts were delivered by early September. 1 part had to be special ordered. Once they ordered items KZ had the parts to Camping World within days. Last order received to Camping World December 2,2025. I spoke with Brook (in service dept) December 29,2025. I'm told she is on the phone with KZ the have to special order 1 piece ( it has already been delivered on December 2 I learned 2 days ago). Brook said she asked KZ if they could ship all but that piece so they could get started on my KZ toy hauler. Brook said she was told by KZ that their pr