CDJR Parts

Great staff and dealership. This is the second Jeep I have purchased at this dealership. They always try to work with you to get the best deal. I would highly recommend this dealership.

My experience was exceptional. Upon arrival, I was warmly and promptly greeted by Gino. His customer service and assistance were above and beyond. Every person who assisted me was so kind, thorough, and professional. Because my need for repairs was sudden and unexpected, I was prepared to have to wait for an appointment; however, thanks to the kind and efficient staff, I was seen immediately. After the diagnostics were run and problem identified, the team was in constant contact-updating often on the status of my vehicle. The entire process from beginning to end was 10/10 and I will use Beaman for all my future Jeep needs.

Worst service department ever. 11am appointment, arrived on time for safety recall. Advisor took my info. Truck sat in the entry bay for 45 minutes. Valet took it to a back lot. After another 1 and half hours, the advisor at my request and telling me he thought the techs had gone to lunch at 11, went to check on my truck. It was still parked and untouched. I left without any service work done and wasting 3 hours. Never again with this Dealership.

Took way too long for an oil change and recall on tailgate. Got there a little after 9 and they finished 3+ hours later. Their new construction is not as efficient as the old way. I drove through to the front of the line with no one in line. I waited to be greeted and 15 minutes later I went inside. Maybe I was supposed to have gone inside and I just didn’t know any better. Anyway, once inside I went to the first desk and was told “get one of the other guys to help you”. No one else was at the other 3 or 4 stations. Finally, another soul came through and asked if the first person had waited on me and I told them he said to get one of you other guys to help me. He took my keys and asked if I was waiting and with a yes, he ushered me to the waiting area. After 3 hours I went onto the floor

This place is CLUELESS!! I ordered a replacement drawer for my wife's console in her 2016 Dodge Caravan in the first week of November. They called me and told me the part was in. When I went for my service appointment, I was there for two hours until they came and told me they had ordered the wrong color! I had them order the correct color and they were SUPPOSED to call me when it came in, but they didn't. After eight days I called, and they said they had the part. I took a second morning off of work for another service appointment, waited TWO AND A HALF HOURS, only to be told they ordered the wrong part again, so they one they had didn't fit. They told me the correct one would be there the following Monday. On Tuesday morning I called and spoke to the service manager, Taylor, who