Chapel Hill Tire - Woodcroft

I brought in my 2013 Volkswagen Jetta SE (206k miles) for a noise when turning, and asked them to check the belt. I ended up being charged $4,807 total. I was told $4600 estimate. Online tools tell me that I was probably charged roughly $1,200–$1,800 above typical independent shop rates... The total appears significantly higher than market: Lower control arms: Charged $1,620 (typical range ~$900–$1,300) Motor mounts: Charged $1,188 (typical range ~$600–$900) Power steering line/reservoir/hoses: Charged $1,831 (typical range ~$800–$1,200) Alignment was fairly priced. Labor charges were particularly high, and related work (power steering components) appeared to have separate labor charges that likely overlapped. Parts were also priced at the high end of the market. And there were del

Wonderful experience!!! My first visit to this Chapel Hill Tire location. They actually 'worked' my car in so that it could be serviced before my trip. I loved the chauffer service. All the people were so friendly and helpful. They will definitely be my go to for car service!!!

I want to start by saying my repair wasn't the easiest because I had an older car. That being said, the handling of my case was poor. The shop had my car for over a month. They couldn't find the needed part from their vendors. For 2-3 weeks, I heard nothing. No calls. No communication. Then, they called me to give up on trying, apologetic, but also wanting me to tow away the car myself or have it off their lot in 3-4 business days. Like I said, I hadn't heard from them. The tech also told me I shouldn't try to donate my car, but he "knew a guy" who might give me a few hundred bucks for my vehicle. I did not do that. I gave my car to TROSA who does excellent work in the local community. TROSA is not only going to fix the car, but it will be giving it to a graduate of their program for trans

Needed an oil change and tire rotation, they were able to get me in, which I appreciate. However, after giving me a $20 off coupon, I still paid $109 for an oil change and tire rotation!!! My car is not a diesel, just a normal car, so that price is outrageous. This was my 6th or 7th one on this car, have and have always paid $65-70 and at a franchise auto dealership! Glad I don’t have to see these guys often. The people working were very nice and service was quick. This 3 stars rating is for the price of services

Candidly, I am not a person who leaves reviews. However, my experience with Thaang (most likely spelling it wrong) was outstanding and deserves recognition. I needed a new tire, got a flat. He was patient, kind and went above and beyond to help me get money back from Continental Tire, hunt down the most appropriate tire with correct amount of tread-wear for my all wheel drive vehicle and gave me a fantastic deal on the tire plus warranty package. He paid for my Uber from work to the shop too. 10/10 would recommend this man and he deserves a raise and a promotion. Thank you so much!