Chestertown Auto Plus & Marine

I can say I like the mechanics! They do good work on cars and the customer service in the parts department is excellent. Now, when it comes to the customer service in the service department I am appalled. I am writing this review as I sit in the waiting room listening and watching how the gentleman at the counter speaks to people and to his co workers. It's insane. No one deserves to be spoken to like that. If anyone has any information on a supervisor I can speak to I would appreciate it.

Always have knowledgeable staff and a wide array of parts. If there is ever a part that they do not have in stock at the shop, they usually can get it by the next day. Friendly and helpful as well! My go to auto parts store!

Dude came out to my car to talk me through a minor fix. Sold me the part at a fair price and sent me on my way...thought of the service ad I passed two chain store Auto parts. Spend Local!

Great store! They had everything we needed to complete our repair and more. We will return again!

Beware! Had a wheel fall off after a tire rotation nearly causing a accident. Called the next day and manger was somewhat apologetic. He told me owner would call very shortly; which he never did. Customer service is not their forte.