Christian Brothers Automotive Covington

I can't say enough about John and his crew at CB. We have been trusting them with all our vehicles for years. Recently I brought my Ford Explorer ST in because Inwas receiving codes and had them look at it. John had some internal issues that lead to my car sitting there for a week. He stepped in and apologized for what had happened and communicated with me daily till we worked through the issues I was experiencing. He went above and beyond helping me with a rental while CB and Ford worked through the issues. I can't say enough about the ENTIRE team at CB and the incredible service they provided and continue to provide. If you want the best and most honest team to handle your cars needs this is the only place I trust. They are professional and very thorough. John stepped up and owned the ro

My experiences have always been top of the line! Every staff member there, from the front office, to the workers in the back, to the person who runs the whole show, are quality! Another nice trait is they are super hospitable! They make everything super convenient. Another thing they have that I appreciate is a complimentary shuttle car that is able to bring me wherever i need to be since I don’t have much support to do so. Grateful for a place like this, highly recommend!

We bought the car from Carmax and purchased the carmax extended warranty. During the holidays carmax service department was overbooked so they recommended Christian Brothers to do the work. CB was happy and excited to do the repair. They communicated any issues and answers very quickly and worked as a go between with us and the carmax extended warranty CSR. We were very happy with the repair and service we received. We will be back at CB the next time we have an issue with this Lexus.

Christian Brothers Automotive is amazing! The staff is so kind-hearted, honest, and truly goes above and beyond to help their customers. The facility is spotless and welcoming — you can tell they care deeply about both people and their work. I’ve never felt more valued or cared for at an auto shop. Highly recommend!

Had a minor issue with my car on the way from Texas to Florida. Pulled in, and these folks were fantastic! Had me back on the road in 10 minutes, free of charge.. Highly recommend these wonderful folks!!