Classic Ford Service

I made an appointment and dropped my car at 848am never received a call. I called them about 3:30 pm to find out the car would be ready in an hour. I was getting a key programmed . Which I was told would take 30minutes to an hour. Then found out the key I have could not be programmed so I brought the key from them. I had been put on hold transferred to voicemail through out the time of trying to get service. Very unprofessional

I would never take my vehicle here for service again. I bought my vehicle at this dealership in 2017 and it was a great experience. I have been here twice for service and both times have sucked. This past experience was the worst. Antonio lied to me from the time I dropped of the vehicle. The service manager was rude as well. It took 5 days for them to tell me the computer says I need a new O2 sensor with an appointment. The shuttle driver admitted to forgetting to come back and pick me up until Antonio called and reminded him. Almost 4 hours later.

Very professional service department. Courteous staff. Clean waiting area and restrooms. Had an oil change and a very adequate wait time!

Earl Wills and Margaret Ruttiger were extremely friendly and helpful getting my service done on my Flex and setting up a rental. Many thanks

Best experience with any dealership service. Used my warranty, and they made it very simple.