Clement Chrysler Dodge Jeep Ram Columbia

This has been the absolute best dealership I’ve been to. Dana was awesome, friendly, and professional! I didn’t feel like a number when working with Ramsy I felt like person. You will not sit there long, they get straight to the point. The manager lead with integrity. Very pleased with my experience! Thank you all for making my experience of purchasing a vehicle a breeze!

My husband and I looked at a car here today and although we didn’t go with the car, I wanted to share a positive from today’s experience. Service is very important to me, so I wanted to recognize Richard who was a trainee with our salesman today. He was noticeably welcoming and kind. He was also knowledgeable about the vehicle we were interested in, which we appreciated. I think he will be a great salesman.

For those of you who don't know, Clement Chrysler, Dodge, Jeep and and Ram (CDJR) in Columbia, IL is a Top Tier dealership to me! I live in Maryland Heights, MO but I'll make the drive to have this dealership service my 2021 Jeep Wrangler Unlimited Sahara 4xe needs. The sales, service/parts, and finance teams I've worked with are outstanding, and they truly care about their customers' needs. I've not only observed this amongst other customers during my visits to this dealership, but this has been my experience in this dealership thus far as well. Please don't disappoint me and have me rescind this review but Clement in Columbia, IL has reinvigorated my confidence in doing business with an auto dealership again, and they are whom I'll prefer to handle my vehicle's needs going forward as I h

UPDATE: Clement Chrysler Dodge Jeep Ram Columbia is refusing to refund my money until my review has been removed. They will not admit that a mistake had been made on their part and dont think they should be held accountable. I purchased my vehicle in December 2024 and paid for the license and title transfer. A full year and two separate incidents later, one of them involving the police , the transfer was never completed. I ultimately had to resolve the issue myself at the DMV, with the understanding that Clements would issue a refund. It has now been two months of repeated follow-ups, excuses, and no refund. I even offered to pick it up in person — still nothing. This level of negligence and lack of accountability is unacceptable. I do not recommend doing business here.

Have a 2017 renegade that was purchased new at this location and has been almost exclusively maintained by this dealer. This included tons of recalls. We have been having transmission issues at 80k miles and have been trying to get the vehicle in with them to get repaired. We have been calling for over a month now and each time is a different excuse. "We are waiting on approval for a rental". " Our mechanic is out to lunch he will call when he's back" etc etc. Each time no response without harassing them. After a recall was performed on the engine we noticed missing bolts, pushpins and messed up hood latch cable. The under hood Mat was also falling off due to missing hardware. When we brought this up they reassured us they would fix it and they had no idea how this happened. When we