Copeland Chevrolet Service and Tire Center

Made an appointment for a recall repair. Greeted kindly, estimate of time was right on, staff was friendly and the appointment was fine overall. Two minor issues… first - it’s my car but all their contact info is my husband’s, not sure why. Difficult to make appt with confirmations, etc not coming to me but to my husband’s email, phone, everything. The second issue is that the work was done over 3 weeks ago yet I’m (my husband is) still receiving texts, emails and snail mail to get the recall repair done. Neither are earth-shattering, but an annoyance that should be corrected.

Christian in service was amazing. Had my truck towed to the dealership and was quickly diagnosed as a simple fix. Will now be my #1 dealer moving forward.

Christian the service writer was professional and polite. He got my truck in and out fast. Chase the mechanic was extremely knowledgeable and professional. Chase solved a problem in minutes, fixed it and got me on my way FAST. GREAT TEAM WORK GENTLEMEN!!! THANK YOU, Ken Kehoe

Sarah in Service exemplifies professionalism, courtesy, and sense of urgency for her customers. I pass two Chevy/GMC dealerships closer to my home because my post-sale experience with Copeland is always great due in large part to Sarah. Thanks!

Great sales experience, service department is always a pleasure. Im impressed at how a complaint I escalated was handled. All in all, Copeland has my respect and business for the foreseeable future.