Craven Tire & Automotive Repair

I had a great experience at this tire shop and would definitely recommend it to anyone needing tire services. From the moment I walked in, the staff was friendly, professional, and genuinely helpful. They took the time to listen to what I needed instead of rushing me or trying to upsell unnecessary services, which I really appreciated. The employees were very knowledgeable and explained my options clearly, breaking down the differences between tire brands, pricing, and performance in a way that was easy to understand. I never felt pressured, and they made sure I was comfortable with my choice before moving forward. The service itself was quick and efficient. Even though the shop was busy, they handled everything smoothly and kept me updated on the progress of my car. The waiting area was

Dropped my car off for a 11am oil change and they were so efficient. They are fast and friendly! They got it back to me within two hours on an extremely busy day. I’m excited to keep working with these guys.

I will not recommend anybody doing business with this guys. I brought my two vehicles to do service on them. They brought them back. They have an engine light on and the guy receipt. Do not do any more work from my vehicles because the review and I spent over $2000 with them they don’t appreciate anybody business. They already had very bad attitude. Very bad customer service.

Blake and staff provided outstanding service AND customer service. Diagnosed the issues late one afternoon and all work satisfactorily completed the following day. Fine folks with honesty and quality work. Highly recommend! A 5 star experience! Chip Allran, New Bern

We brought our travel van in today for a clunking noise coming from the right front wheel. After the mechanic checked it out underneath, it turned out the tire needed rotation. They could have tried to sell us a new tire but said this could be done back home. They were efficient, professional and friendly. They charged us a minimal fee for the time they spent. We really appreciated their service. We were the right place at the right time. Thanks again!