Crew Carwash

Went through on Wednesday December 3rd with my truck. They had to stop the line for some reason, which happens I understand, but the equipment did not stop. The brushes beat against my driver and passenger side doors in the same spot waiting on them to start the line back up. When I exited the carwash I got out and examined and sure enough there were scratches all up down the location I was stopped at. I went over to show the employee and manager who were both apologetic and understanding. They helped file a claim and told me customer service would reach out in 5 business days or so. Monday I got an email saying basically they reviewed the incident and believe they are not at fault. Called them the next day to get more info and the person who answered was extremely rude and kept saying the

This was my first time at this Crew Carwash location. It’s easy to find. The staff members were friendly and the wash did a good job. I liked that the vacuum bay that I used had a hose on both sides, although one of them didn’t have good suction. It was a good experience overall.

Fast great wash good price Free the plant heal the people save the planet cannabis can It's not just a slogan folks

I went through today knowing my car was filthy due to where I work. Semis, hog haulers and dump truck pass my corner lot daily and always get my car filthy (it’s unfortunately unavoidable.) When I pulled up, a team lead approached my car and reminded me of free re-washes if all the spots couldn’t come off. As I went through the wash another employee followed my car through to wash to ensure it to be clean and met me at the end, asking me to go through again so my car could be perfectly clean. When I started my second time through again, I was met with the same team lead who told me some extra steps to help get the rest of the grime off (mopping the front end and wind shield). I didn’t have intentions of doing a second wash because I knew my car was gross and just wanted to majority off and

I have a membership and have visited Crew several times. I was getting a good car wash and could go once a week if I wanted. A few days later I discovered swirled marks (scratches) on the lower part of driver and passenger doors. I took it in they sent pictures to their main office. Then was told no one else reported damage to their car that day. Here is the problem; I did not notice the scratches until the sun hit my car just right. You have to inspect your car before you drive off. So, if your car gets scratched be ready for a automated email that says "no one else complained so it did not happen". Very disappointed so easy for Crew to take no responsibility. Even if someone did have damage to their car they just say no one else complained. If you see swirl marks on your car e