Crutchfield

Norton, VA · Electronics store

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Norton
#2
of 21 shops
City Percentile
70%
rating percentile
Address
Crutchfield, 5705 Crutchfield Dr, Norton, VA 24273
Website
www.crutchfield.com
Status
Closed · Opens 10 AM

Crutchfield is an auto shop located in Norton, VA. It is one of 21 auto shops listed in Norton. Its 4.7-star rating is above the Norton city average of 4.3 stars. It ranks #2 among Norton auto shops by combined rating and review volume. There are 5 photos associated with this location.

Hours

Saturday10 AM–7 PM
Sunday10 AM–7 PM
Monday9 AM–10 PM
Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–8 PM

Customer Reviews

★★★★★ 5.0 chad fonner · Feb 2023

Always excellent customer service. I’ve used them for home theater purchases, as well as car audio. They take care of returning defective products for you and send new ones, and will troubleshoot anything related to your purchase. Great company, and great employees.

★★★★★ 5.0 Mr Sandless East TN · Aug 2025

One of the best companies I have ever used. They have Chick-fil-A type customer service. I have used them for car audio (back in the day) when I was a teen, to home audio / TV as a older adult....Preston

★★★★★ 5.0 J P · Dec 2024

Crutchfield is my #1 choice for all of my car audio needs. Their customer service is without a doubt the best in the industry. Even after you've received your items, they will handle any issues you come across, provide excellent troubleshooting support, and if need be replace your products without hassle.

★★★★★ 5.0 flyingwriter · Jun 2022

This was my first experience with Crutchfield and I couldn't be more pleased. Every time I called I was immediately put together with a professional and helpful sales guy who knew what he was talking about and interested in my goals for my car stereo system. I ordered many parts in addition to my first order and everything was shipped the same day and arrived at my doorstep a couple of days later. Then I needed to return some of the items and all it took was a brief phone call to their customer service and they emailed me a return label for each of the items I was returning. So it cost me nothing to return the items. All I had to do was to drop off the boxes with the return labels at UPS. This is definitely a five star company!

★★★★★ 5.0 T White · Nov 2023

I've been ordering from Crutchfield since 1993. I'm always impressed with their customer service before and after the sale, which is something that's hard to find nowadays. I love that their agents/sales reps actually know what they are talking about. Their prices are as good if not better than everyone else, so don't waste your time price shopping.

Accessibility & Amenities

✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Credit Cards ✓ Debit Cards

Services

Electronics store

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.