Crutchfield

Always excellent customer service. I’ve used them for home theater purchases, as well as car audio. They take care of returning defective products for you and send new ones, and will troubleshoot anything related to your purchase. Great company, and great employees.

One of the best companies I have ever used. They have Chick-fil-A type customer service. I have used them for car audio (back in the day) when I was a teen, to home audio / TV as a older adult....Preston

Crutchfield is my #1 choice for all of my car audio needs. Their customer service is without a doubt the best in the industry. Even after you've received your items, they will handle any issues you come across, provide excellent troubleshooting support, and if need be replace your products without hassle.

This was my first experience with Crutchfield and I couldn't be more pleased. Every time I called I was immediately put together with a professional and helpful sales guy who knew what he was talking about and interested in my goals for my car stereo system. I ordered many parts in addition to my first order and everything was shipped the same day and arrived at my doorstep a couple of days later. Then I needed to return some of the items and all it took was a brief phone call to their customer service and they emailed me a return label for each of the items I was returning. So it cost me nothing to return the items. All I had to do was to drop off the boxes with the return labels at UPS. This is definitely a five star company!

I've been ordering from Crutchfield since 1993. I'm always impressed with their customer service before and after the sale, which is something that's hard to find nowadays. I love that their agents/sales reps actually know what they are talking about. Their prices are as good if not better than everyone else, so don't waste your time price shopping.