Davidson Ford Pro Elite Commercial Center

My 2024 Mustang Mach E GT had a safety recall for which it needed a software update. I also needed to get the service done (tire rotation) as I reached 10,000 miles. The dealership Davidson Ford of Clay, NY sent over a technician to my workplace. She did the software update which took care of the Recall safety issue. And she also did the tire rotation right there in the parking lot of my work. All of this in less than an hour. Great service!! The technician Kayleen was awesome. Very friendly and knowledgeable. I have liked Davidson Ford Of Clay from the day that I went there and bought my Mustang Mach E. They gave me a great deal, were very helpful and the customer service is top class!!

I just used Ford's mobile service for an oil change. The whole experience was great. Marc was very polite & knowledgeable. He answered all my questions and was great about explaining things in a way that was easy to understand. In addition to the oil change he performed an inspection of the vehicle to ensure everything else was working properly. Communication was excellent throughout the whole process. I will definitely use the mobile service again. They come right to you, what's not to love?

I had an appointment with Davidson Ford to take care of a recall. They sent their mobile technician to my location to perform the service. My service technician was Marc, and he made the experience a 10/10. When I met him, he shook my hand and took the time to explain what he was doing, and how long it would take to complete. It made the whole experience very personal and positive. This is one of the many reason why I continue to buy a Ford.

Had a good experience with Marc the technician who serviced my mobile. He was friendly, professional, and easy to talk to. He explained the steps he was taking and what to recommend next. Overall, great attitude and helpful service — made the process much easier and less stressful.

very efficient, I called. They scheduled an appointment. They sent me a map to get to there. Shop. They gave me a reminder on what day and time and then they stayed in contact with me with the text message until my vehicle was done. Appreciate them. Good luck