First Automotive Inc

I put my friend’s car in for an inspection. It took 5 hours for them to call me. Only to ask if it needs an oil change and if i wanted to do the cabin filters. I agreed to the cabin filter but not the oil change. It was a 100 bucks for the cabin filter replacement. And they performed an oil change anyway and reset the miles on the car. Seems like they performed an oil change under the assumption that i would be suckered into agreeing to it. When i said no, they had to remove it from the bill. Seems like they want to push extra charges on you for no reason. All i really wanted was the inspection. Thanks for the free oil change i guess.

Received an estimate for a broken front axle(CV shaft) replacement of a Toyota Tacoma. Was over $1000 more than the shop I ultimately used. Went back to the shop and confirmed the estimator program they use did in fact estimate the repair incredibly high. Never used this shop so cant comment on quality or anything else. Just get multiple estimates from different shops. It may save you over $1000 like it did for me.

Fantastic service. Highly recommend First Automotive for your personal or fleet vehicles!

What an incredible find! If you look up customer service in the dictionary, you will see FIRST AUTOMOTIVE! These guys have gone above and beyond for sure. Quality work, flexible, quick turnaround and absolute superior customer service. M. Webster/T.Dugo

This was my first time going to First Automotive and from the very beginning, I received great customer service. My husband and I are going on a road trip to Tennessee and wanted to make sure that our car was all good for the 16-hour trip and they had our car looked for a reasonable price. If we weren't moving, we would ABSOLUTELY make First Automotive our trusted mechanic!