Day Brook Village Senior Living

Holyoke, MA · Retirement community

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Holyoke
#56
of 72 shops
City Percentile
16%
rating percentile
Address
Day Brook Village Senior Living, 298 Jarvis Ave, Holyoke, MA 01040
Phone
(413) 538-7551
Website
www.daybrookvillage.org

Day Brook Village Senior Living is an auto shop located in Holyoke, MA. It is one of 72 auto shops listed in Holyoke. Its 2.9-star rating is slightly below the Holyoke city average of 4.2 stars. There are 10 photos associated with this location.

About Day Brook Village Senior Living

Day Brook Village Senior Living is the first Continuum Care Retirement Community in Massachusetts established in 1989 offering Independent Senior Living, Assistance in Living and Skilled Nursing Care. As a CARF accredited community for over 20 years,... More

Customer Reviews

★★★★★ 5.0 Lynn Bonesteel · Nov 2024

Did a tour of facility today, mom is moving in soon. Absolutely loved it there!!! Staff was so nice and social with residents and also welcomed mom with huge smiles. The whole facility was very clean, organized with lots for residents to do. Felt like everyone ,mutually, felt like family. The dining hall was set up like a restaurant and immaculate. I love that mom has options to start independent when help is needed assisted living then skilled nursing. I highly recommend you check this option out rather than sticking loved ones in a nursing home

★☆☆☆☆ 1.0 Kad Industries, Inc. · Oct 2025

Daybrook Village has refused to pay for services rendered (see photo of project). Payment has been overdue since June (it is now the end of October). Absolutely no response to repeated calls and emails since work was completed. Do not do business with this place unless they pay up front.

★★★★★ 5.0 Angela Sanctuary · Feb 2026

Best staff ever! My mother was well taken care of. Clean and compassionate facility, highly recommended.

★★★★★ 5.0 Sheila Laroche · Jun 2025

Making the decision to move your aging parent from their home to an independent or assisted living arrangement is never easy. The marketing staff at Daybrook Village was so helpful, considerate and understanding of all that we were going through as a family trying to make this decision. They made this process so much easier for my mother, my brothers and me. Once the decision was made and we started moving my mother in the staff made all of us feel so welcome and comfortable it was amazing. Nursing administration, maintenance and other residents have been incredibly friendly, helpful and made us feel comfortable that our mother has people around 24 seven that take her safety health and well-being as a priority. In her first year at Daybrook she became ill, went to the hospital and when

★☆☆☆☆ 1.0 bianca moriarty · Jan 2025

What a terrible place. My family member went there, staff is rude and unprofessional. Morning medication was given at 1pm, wound nurse didn’t know how to work a wound vac, not sure why they excepted him knowing he had one. Asked for an oral temperature and was told they don’t have a probe for it. Needed stat labs, that didn’t happen, had to be transferred out to big baystate. Needless to say he won’t be going back there. Caught himself some covid while there too, nobody wears a mask in the patients room.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Retirement communityAssisted living facilityNursing home

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.