Discovery Village The Forum

Our family is devastated to learn that Gigi Salvia no longer works at DV. My mom has lived at Discovery Village, the Forum, for just over a year. We moved her here after our father passed, last year. Gigi was THE ONLY CONSTANT in the staff through this past year. There have been so many director/administrative/nursing/rehabilitation staff changes at DV this year, no one seems to know who to talk to when issues arise. Hence nothing gets resolved. To be frank, Gigi was DV's GREATEST asset and will truly be missed by everyone she touched. Gigi is dedicated, sensitive to the needs of her residents, and truly compassionate. Gigi took the time to engage with and get to know her residents and their families. Though we're not sure why she left, we know she will be a wonderful addition to any organ

About a year ago, I needed to relocate my uncle to be closer to family, and Gigi at Discovery Village at The Forum made the entire transition smooth and stress-free. She was always available to answer questions and took the time to go over every detail of the contract with my sister and me. We never felt rushed or pressured at any point. Even a year later, Gigi continues to be a great resource—always helpful, responsive, and genuinely caring. She’s truly an asset to Discovery Village, and I’m so grateful for all her support!

Update!!!!!!!!! From 4 stars to 1star This is an update to my original positive review. Unfortunately, the experience changed drastically after the first 20 days, and I feel it is important to share the full picture especially for families making difficult care decisions. My mom stayed at Discovery Village at the Forum for a little over a month, and the decline in service was dramatic. In my opinion, the biggest problem is not the direct care staff it is the leadership. The caregivers, med techs, and daily staff are doing the best they can, but many of them privately expressed how unhappy, unsupported, and overwhelmed they felt. After being in the building every day checking on my mother, I saw the strain for myself. Where Things Went Wrong At the beginning, everything felt warm and wel

When looking for assisted living for a family member, Discovery Village at the Forum was near by to ensure we can visit our loved one. Discovery Village at the forum is clean, well maintained and the staff are extremely friendly. The absolute difference maker for this place, and what ultimately tipped the scales in favor for our loved one was Gigi. There are multitudes of options for assisted living in and around town. None of them have the heart for residents like Gigi. Gigi is relentless in her fervent passion for the residents, and their family members. To be exceedingly clear on this subject, my family member would not be at Discovery Village at the Forum without Gigi. She is a shining example of customer-oriented service and, in my opinion, should be elevated as stellar representative

My 89 yr old father took me to Discovery Villages assisted living back in February of 2023 for a guided tour with GiGi Salvia of Discovery staff. Upon touring the facility and talking with Gigi and my father. My father and I went to a restaurant and discussed moving him and my 88 yr old mother into Discovery Village together; afterwards we went back home and discussed it with my mother and the three of us decided that this would be a good move for them to make. I came two months later and moved them into a two bedroom apartment so that it was as much like their home as it could be. Upon moving in GiGi and the other staff and even the dining staff were as friendly and welcoming as they could be. The other residents were also very friendly and welcoming to them and to myself when I visited