Don Franklin Monticello Chrysler Dodge Jeep RAM

We had Justin Allen as our salesman he did everything to get the best payment for the 2017 blue Dodge Ram that we wanted. Everyone was so nice and really cared about what we wanted. We had a leak in the windshield and they fixed it no charge. We highly recommend them for your next vehicle.

Lessons learned: I drove 7 hours 1 way to buy my Suburban. The good: the car was exactly what I wanted, the paperwork was completely done when we arrived, the staff (Floyd and Brandon) was friendly and welcoming, fastest car buy ever, and they gave me a great deal for my trade. The bad (I acknowledge and accept we should have been more vigilant before signing): after arriving home from our 7 hour drive back we discovered very deep gouges in the passenger side tires (we had discovered front bumper damage not disclosed before hand and when I asked if we could negotiate that blemish I was told “No, I’m just a fill. “ in from Brandon.), the mileage online was listed 5000 miles lower than what was actually on the vehicle, it needs an oil change (I have never ever seen that nonsense on a car lot

Very positive experience. Logan was the sales representative that helped us. We told him what we were looking for, and he had it there later that day. We test drove it, fell in love but I told Logan it was about $10k more than I wanted to spend. Logan had another car there within 3 hours. We made the deal and everyone was happy. Highly recommend

Location Location Location! Great service. Easy scheduling They were ready for my car when I got there for my appointment. Didn't take long! Great all around 👏

I’m 33 and have bought over 130 vehicles, just a reference to illustrate how many experiences I have encountered at different dealership's. Last weekend I started doing my normal routine before purchasing a vehicle, which basically is getting on CarGurus and searching the entire nation for any outstanding deals. I generally narrow my options to less than 10 vehicles that I’m going to inquire about. Monday I started reaching out to dealers to see who didn’t have any fine print with their pricing, I sure didn’t want to make a long trip to a car lot for them to not honor their online pricing. Two of the 10 ended up agreeing with me with a price that I felt was fair. After chatting with me wife “The Jeep purchased was for her” we choose to make the trip to Don Franklin of Monticello, we made t